• Item(s) must not have been worn outside, soiled, altered, washed, or damaged, so must be like brand new.
• Item(s) must not have been marked as FINAL SALE at time of purchase
• Item(s) must be purchased from our official site - lemsshoes.eu (if purchased elsewhere, contact that store for return info)
• Return shoes inside original shoebox AND pack carefully in a plastic bag or put in a bigger box, don't stick a label directly to the shoebox.

Read more here: https://lemsshoes.eu/pages/return